Privacy Policy

Who We Are

CHT INDUSTRY ELECTRICAL is a solar installation company based in NSW, Australia. This privacy policy outlines how we collect, use, and protect your information.

What Information We Collect

We may collect the following personal data:

• Name
• Email address
• Phone number
• Home address
• Installation preferences (e.g., timeline, system type)
• Technical data (IP address, browser, device type)

How We Collect It

We collect information through:

• Lead forms on our website
• Facebook or Instagram ad forms
• WhatsApp, phone calls, and email communications
• Analytics tools (e.g., Google Analytics, Meta Pixel)

Why We Collect It

To:

• Contact you about solar installation services
• Determine your eligibility for rebates or offers
• Send quotes or booking details
• Improve our marketing and customer experience

Who We Share It With

We do not sell your data. We may share it with:

• Our internal team
• Certified installation partners
• Service providers who assist in marketing or communications

Your Rights

You can:

• Request a copy of your personal data
• Ask us to delete or correct your information
• Opt out of future marketing at any time

How We Protect Your Information

Your data is stored securely using encrypted tools and is only accessible by authorized personnel.

Cookies & Tracking

We use cookies and tracking tools for analytics and advertising. You may disable cookies through your browser settings.

Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated “Effective Date.”